Choose Hello24 if
You sell on Shopify or WooCommerce and want WhatsApp Shop, payments, cart recovery and COD flows set up with you in 1:1 sessions.
Hello24 vs Interakt
The Interakt alternative built for online stores
Interakt is a WhatsApp tool for Indian businesses with unlimited agents. Hello24 focuses on ecommerce: native Shopify and WooCommerce integrations, WhatsApp Shop and hands-on onboarding.
- Plans from ₹3,000 / $40 a month
- Zero setup charges
- Up to 8 logins on Growth
The short answer
Interakt’s Growth plan is ₹2,799 a month plus taxes, with unlimited agents, and it lists ₹0.958 per marketing message to Indian numbers (Meta’s own list rate is ₹0.8631). Hello24’s Growth plan is ₹3,000 a month with up to 8 agent logins, a native WooCommerce plugin, WhatsApp Shop and free 1:1 onboarding. Interakt suits large support teams; Hello24 suits stores that want commerce features set up for them.
Price and plans
| Hello24 | Interakt | |
|---|---|---|
| Entry plan | Growth: ₹3,000 / $40 a monthBilled monthly. Quarterly and yearly discounts on request. | Growth: ₹2,799 a month + taxes8% off quarterly, 20% off yearly |
| Next plan | PRO: ₹6,000 / $75 a month | Advanced: ₹3,799 a month + taxes; Enterprise on request |
| Team logins | Up to 8 (Growth), up to 12 (PRO)No per-seat charge within the plan | Unlimited agents |
| Messages | 5,000 (Growth) or 10,000 (PRO) outbound messages a monthWhatsApp’s own charges billed on top | Growth lists ₹0.958 per marketing message and ₹0.150 per utility message (Indian numbers) |
| Free trial | No trial. Free 1:1 demo instead | Free trial (length not stated) |
| Setup fee | None. 1:1 guided onboarding included | Not stated; assisted onboarding on paid plans |
Interakt details are from interakt.shop/pricing as listed on 12 November 2026. Prices exclude taxes and change over time, so check Interakt’s site before deciding. Hello24 details are from our pricing page.
Ecommerce features
| Hello24 | Interakt | |
|---|---|---|
| Shopify integration | Included free (Shopify app) | Shopify flows (abandoned checkout, COD to prepaid) |
| WooCommerce integration | Included free (WooCommerce plugin) | WooCommerce as one of 3 free apps you can pick |
| Abandoned cart recovery | Included on every plan, with payment link | Abandoned checkout reminders for Shopify |
| Cash on delivery flows | COD confirmation and COD-to-prepaid on every plan | COD to prepaid flow |
| Shop and payments in chat | WhatsApp Shop and payment gateway integration on every plan | WhatsApp Pay and payment links from the inbox |
| Instagram and Messenger | Instagram DMs and Facebook Messenger included | WhatsApp and Instagram on Growth and up |
| Chatbots and AI | Chatbot automation on every plan; AI replies available | Basic chatbot on Growth, branching on Advanced; AI agents a ₹3,000/month add-on |
| Onboarding | 1:1 guided onboarding and training, free | Assisted onboarding |
“Not listed” means Interakt’s pricing page doesn’t mention it; the feature may exist elsewhere in their product.
Which one should you choose?
Interakt may suit you if
You have a large support team and want unlimited agents, or you mainly need a WhatsApp inbox with Instagram.
Switching is handled for you
We move your WhatsApp number, recreate your templates and connect your store in 1:1 sessions. There are no setup charges.
What Hello24 customers say
Very young and vibrant team, good knowledge about technology and marketing nuances, quick on feet and amazing turnaround times, they look at the customer as their extension and help customers on even weekend when situations warrant. It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform. The API's were built exclusively and a lot of engineering work has been happening to make this a reality
Vijay SivaramanVice President (IT), Kaleesuwari.comHello24’s conversational platform enables Ecovacs to effectively engage our customer base and help improve customer loyalty and lifetime value.
Dhaval PanchalCTO, EcovacsHello24’s WhatsApp commerce platform enables us to better engage our customers and drive our sales! Their "Pay-on-WhatsApp" feature has given us 2x more abandoned cart recoveries.
Nihar DesaiCEO, NutraboxFrequently asked questions
Is Hello24 cheaper than Interakt?
Interakt’s Growth plan is ₹2,799 a month plus taxes, with unlimited agents, and it lists ₹0.958 per marketing message to Indian numbers (Meta’s own list rate is ₹0.8631). Hello24’s Growth plan is ₹3,000 a month with up to 8 agent logins, a native WooCommerce plugin, WhatsApp Shop and free 1:1 onboarding. Interakt suits large support teams; Hello24 suits stores that want commerce features set up for them.
Can I move my WhatsApp number from Interakt to Hello24?
Yes. A WhatsApp Business API number can be moved between providers. We help you move the number, recreate your message templates and import your contacts during 1:1 onboarding, at no extra cost.
Are WhatsApp’s own message charges included?
No. On Hello24, as on most WhatsApp API tools, Meta’s per-message charges are billed on top of the plan. Meta’s list rate in India from 1 October 2026 is ₹0.8631 per marketing message and ₹0.115 per utility message. Try our WhatsApp pricing calculator to estimate yours.
Does Hello24 offer a free trial?
No. Instead you get a free 1:1 demo, and every plan includes guided onboarding, so your number, templates and store integration are set up with our team.