Sell on WhatsApp using Hello24's conversational platform
Drive sales by providing “real-time” guidance on product details, recommend products based on customer attributes and enable a guided shopping experience for all your customers
Offer “Personal Salesperson” for everyone using our e-commerce chatbots!
customers come back when they get a great customer experience!
33%
increase in sales when brands offer guided shopping experience for customers!
Comprehensive conversational commerce platform for end-to-end guided purchase journey
Hello24’s conversational AI platform can guide customers throughout their purchase journey. Starting from aiding in product search, guiding with product details, taking checkout for selected products, collecting payments to placing orders, hello24’s e-commerce chatbots can provide complete guided experience to the customers!
Guided Product Search
Understand the customer attributes and then suggest the right product for them!
A lot of customers have difficulty comparing products. They don’t know what would be the right product for their requirement. Unlike in a physical store, a website can’t offer a guided product search!
Our e-commerce chatbots can ask the right questions and share the right products.
A well-configured e-commerce chat flow can increase the conversion rate drastically!
Auto checkout for selected products
Enable auto checkout of products in the cart with deep integration with ecommerce platforms such as Shopify, WooCommerce, etc.
Our ecommerce chatbots can
take checkout of the chosen products,
pre-populate those products on your e-commerce website, and
share the checkout link with customers for order completion.
A seamless checkout on Whatsapp using your existing order management platform will improve your sales without any increase in cost!
Pay on WhatsApp
Integrate with major payment gateway providers and enable “pay on WhatsApp” to make the purchase journey a seamless experience for your customers.
‘Pay on WhatsApp’ feature reduces friction in the purchase journey by avoiding a customer visit to your website to initiate payments.
“UPI only payment” feature enables in-app payment on WhatsApp that further reduces friction, improves customer experience and reduces COD orders.
Improve conversion by offering frictionless ‘pay on Whatsapp’ feature and ‘wow’ your customer!
We make our clients win big!
Nutrabox
saw 2x higher conversion of their abandoned carts by using Hello24 - WhatsApp Commerce
Nutrabox is engaging its customer base on WhatsApp to guide them along their purchase journey. Smart interventions at critical churn points in the sales funnel helped them improve their sales drastically.
Nutrabox uses hello24’s Whatsapp Commerce feature to
recover abandoned cart
convert COD orders to prepaid
“Hello24’s WhatsApp commerce platform enables us to better engage our customers and drive our sales! Their ‘pay on WhatsApp’ feature has given us 2x more abandoned cart recoveries”