Choose Hello24 if
You sell online and want ecommerce flows (cart recovery, COD confirmation, WhatsApp Shop) on every plan, with monthly billing and more logins on the entry plan.
Hello24 vs Gallabox
The Gallabox alternative built for online stores
Gallabox is a WhatsApp and AI platform aimed at sales and lead-qualification teams. Hello24 is built for online stores, with Shopify and WooCommerce commerce flows on every plan.
- Plans from ₹3,000 / $40 a month
- Zero setup charges
- Up to 8 logins on Growth
The short answer
Gallabox’s Basic plan is ₹2,399 a month billed annually (₹2,999 billed quarterly) with a hard limit of 3 users; Essential is ₹5,599 a month billed annually with 6 users. Hello24’s Growth plan is ₹3,000 a month, billed monthly, with up to 8 agent logins and Shopify, WooCommerce, cart recovery and COD flows included. Gallabox is strong on AI lead qualification; Hello24 is stronger for ecommerce.
Price and plans
| Hello24 | Gallabox | |
|---|---|---|
| Entry plan | Growth: ₹3,000 / $40 a monthBilled monthly. Quarterly and yearly discounts on request. | Basic: ₹2,399 a month, billed annually₹2,999 a month billed quarterly |
| Next plan | PRO: ₹6,000 / $75 a month | Essential: ₹5,599 a month, billed annually; Advanced ₹13,599 |
| Team logins | Up to 8 (Growth), up to 12 (PRO)No per-seat charge within the plan | Basic 3 users (upgrade for more); Essential 6, then ₹1,200 per extra user; Advanced 10, then ₹1,500 |
| Messages | 5,000 (Growth) or 10,000 (PRO) outbound messages a monthWhatsApp’s own charges billed on top | WhatsApp charges per Gallabox’s rate page |
| Free trial | No trial. Free 1:1 demo instead | Free to try, no credit card |
| Setup fee | None. 1:1 guided onboarding included | Free onboarding support on Essential and up |
Gallabox details are from gallabox.com/pricing as listed on 12 November 2026. Prices exclude taxes and change over time, so check Gallabox’s site before deciding. Hello24 details are from our pricing page.
Ecommerce features
| Hello24 | Gallabox | |
|---|---|---|
| Shopify integration | Included free (Shopify app) | Shopify in the integrations list |
| WooCommerce integration | Included free (WooCommerce plugin) | Not listed on the pricing page |
| Abandoned cart recovery | Included on every plan, with payment link | Not listed on the pricing page |
| Cash on delivery flows | COD confirmation and COD-to-prepaid on every plan | Not listed on the pricing page |
| Shop and payments in chat | WhatsApp Shop and payment gateway integration on every plan | Catalog and payments |
| Instagram and Messenger | Instagram DMs and Facebook Messenger included | Instagram (1 handle on Basic) |
| Chatbots and AI | Chatbot automation on every plan; AI replies available | Chatbot flows (5 on Basic); AI agents and AI credits by plan |
| Onboarding | 1:1 guided onboarding and training, free | Free onboarding support on Essential and up |
“Not listed” means Gallabox’s pricing page doesn’t mention it; the feature may exist elsewhere in their product.
Which one should you choose?
Gallabox may suit you if
Your WhatsApp use is mostly lead capture and sales follow-up, and you want AI agents and voice on higher plans.
Switching is handled for you
We move your WhatsApp number, recreate your templates and connect your store in 1:1 sessions. There are no setup charges.
What Hello24 customers say
Very young and vibrant team, good knowledge about technology and marketing nuances, quick on feet and amazing turnaround times, they look at the customer as their extension and help customers on even weekend when situations warrant. It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform. The API's were built exclusively and a lot of engineering work has been happening to make this a reality
Vijay SivaramanVice President (IT), Kaleesuwari.comHello24’s conversational platform enables Ecovacs to effectively engage our customer base and help improve customer loyalty and lifetime value.
Dhaval PanchalCTO, EcovacsHello24’s WhatsApp commerce platform enables us to better engage our customers and drive our sales! Their "Pay-on-WhatsApp" feature has given us 2x more abandoned cart recoveries.
Nihar DesaiCEO, NutraboxFrequently asked questions
Is Hello24 cheaper than Gallabox?
Gallabox’s Basic plan is ₹2,399 a month billed annually (₹2,999 billed quarterly) with a hard limit of 3 users; Essential is ₹5,599 a month billed annually with 6 users. Hello24’s Growth plan is ₹3,000 a month, billed monthly, with up to 8 agent logins and Shopify, WooCommerce, cart recovery and COD flows included. Gallabox is strong on AI lead qualification; Hello24 is stronger for ecommerce.
Can I move my WhatsApp number from Gallabox to Hello24?
Yes. A WhatsApp Business API number can be moved between providers. We help you move the number, recreate your message templates and import your contacts during 1:1 onboarding, at no extra cost.
Are WhatsApp’s own message charges included?
No. On Hello24, as on most WhatsApp API tools, Meta’s per-message charges are billed on top of the plan. Meta’s list rate in India from 1 October 2026 is ₹0.8631 per marketing message and ₹0.115 per utility message. Try our WhatsApp pricing calculator to estimate yours.
Does Hello24 offer a free trial?
No. Instead you get a free 1:1 demo, and every plan includes guided onboarding, so your number, templates and store integration are set up with our team.