Choose Hello24 if
You want chatbots, cart recovery, COD-to-prepaid and Instagram DMs in one plan price, with someone from our team setting it up with you.
Hello24 vs AiSensy
The AiSensy alternative built for online stores
AiSensy is known for its free plan and low-cost broadcasting. Hello24 includes chatbots, cart recovery and COD flows in the plan price, so stores don’t stack add-ons.
- Plans from ₹3,000 / $40 a month
- Zero setup charges
- Up to 8 logins on Growth
The short answer
AiSensy’s Basic plan is ₹1,500 a month and Pro is ₹3,200, but chatbot flows cost ₹2,500 a month extra and its AI agent ₹1,350 a month extra. AiSensy lists ₹1.09 per marketing message to Indian users (Meta’s list rate is ₹0.8631). Hello24’s Growth plan is ₹3,000 a month with chatbot automation, cart recovery, COD flows and WhatsApp Shop included. For broadcasts only, AiSensy is cheaper; once you need chatbots, Hello24 usually costs less.
Price and plans
| Hello24 | AiSensy | |
|---|---|---|
| Entry plan | Growth: ₹3,000 / $40 a monthBilled monthly. Quarterly and yearly discounts on request. | Free Forever plan; Basic ₹1,500 a month5% off quarterly, 10% off yearly |
| Next plan | PRO: ₹6,000 / $75 a month | Pro: ₹3,200 a month; Enterprise for 5 lakh+ messages |
| Team logins | Up to 8 (Growth), up to 12 (PRO)No per-seat charge within the plan | Extra seats ₹750 each a month |
| Messages | 5,000 (Growth) or 10,000 (PRO) outbound messages a monthWhatsApp’s own charges billed on top | ₹1.09 per marketing message, ₹0.145 per utility, authentication or service message (Indian users) |
| Free trial | No trial. Free 1:1 demo instead | Free Forever plan |
| Setup fee | None. 1:1 guided onboarding included | No setup or API procurement fee |
AiSensy details are from aisensy.com/pricing as listed on 12 November 2026. Prices exclude taxes and change over time, so check AiSensy’s site before deciding. Hello24 details are from our pricing page.
Ecommerce features
| Hello24 | AiSensy | |
|---|---|---|
| Shopify integration | Included free (Shopify app) | Shopify integration |
| WooCommerce integration | Included free (WooCommerce plugin) | WooCommerce integration |
| Abandoned cart recovery | Included on every plan, with payment link | Abandoned-cart notifications |
| Cash on delivery flows | COD confirmation and COD-to-prepaid on every plan | Not listed on the pricing page |
| Shop and payments in chat | WhatsApp Shop and payment gateway integration on every plan | Payments in WhatsApp; cart and catalog in chatbot flows |
| Instagram and Messenger | Instagram DMs and Facebook Messenger included | Not listed on the pricing page |
| Chatbots and AI | Chatbot automation on every plan; AI replies available | Chatbot flows ₹2,500/month extra; AI agent ₹1,350/month extra |
| Onboarding | 1:1 guided onboarding and training, free | Self-serve |
“Not listed” means AiSensy’s pricing page doesn’t mention it; the feature may exist elsewhere in their product.
Which one should you choose?
AiSensy may suit you if
You mainly send broadcasts, want to start on a free plan, or need a very large number of seats.
Switching is handled for you
We move your WhatsApp number, recreate your templates and connect your store in 1:1 sessions. There are no setup charges.
What Hello24 customers say
Very young and vibrant team, good knowledge about technology and marketing nuances, quick on feet and amazing turnaround times, they look at the customer as their extension and help customers on even weekend when situations warrant. It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform. The API's were built exclusively and a lot of engineering work has been happening to make this a reality
Vijay SivaramanVice President (IT), Kaleesuwari.comHello24’s conversational platform enables Ecovacs to effectively engage our customer base and help improve customer loyalty and lifetime value.
Dhaval PanchalCTO, EcovacsHello24’s WhatsApp commerce platform enables us to better engage our customers and drive our sales! Their "Pay-on-WhatsApp" feature has given us 2x more abandoned cart recoveries.
Nihar DesaiCEO, NutraboxFrequently asked questions
Is Hello24 cheaper than AiSensy?
AiSensy’s Basic plan is ₹1,500 a month and Pro is ₹3,200, but chatbot flows cost ₹2,500 a month extra and its AI agent ₹1,350 a month extra. AiSensy lists ₹1.09 per marketing message to Indian users (Meta’s list rate is ₹0.8631). Hello24’s Growth plan is ₹3,000 a month with chatbot automation, cart recovery, COD flows and WhatsApp Shop included. For broadcasts only, AiSensy is cheaper; once you need chatbots, Hello24 usually costs less.
Can I move my WhatsApp number from AiSensy to Hello24?
Yes. A WhatsApp Business API number can be moved between providers. We help you move the number, recreate your message templates and import your contacts during 1:1 onboarding, at no extra cost.
Are WhatsApp’s own message charges included?
No. On Hello24, as on most WhatsApp API tools, Meta’s per-message charges are billed on top of the plan. Meta’s list rate in India from 1 October 2026 is ₹0.8631 per marketing message and ₹0.115 per utility message. Try our WhatsApp pricing calculator to estimate yours.
Does Hello24 offer a free trial?
No. Instead you get a free 1:1 demo, and every plan includes guided onboarding, so your number, templates and store integration are set up with our team.