WhatsApp CRM for Shopify Website or Stores | Support Customers 24/7 & 365 Days

Supercharge Customer Conversations with WhatsApp CRM for Shopify

Manage Customer Chats Smarter with Hello24.ai’s ChatStudio — The Ultimate WhatsApp CRM for Shopify. Take control of your customer conversations:

Convert 3x leads,
Recover lost carts,
Resolve queries faster 24/7 x 365 days, and
Boost repeat purchases with our all-in-one WhatsApp CRM for Shopify

What is ChatStudio?

ChatStudio is Hello24ai’s powerful WhatsApp CRM built for Shopify store owners. It empowers your sales and support agents to chat one-on-one with customers directly on WhatsApp, making it easier to close sales, manage support queries, and deliver delightful shopping experiences.

Highlights:

Built for Shopify brands
One unified inbox for all WhatsApp conversations
Seamless chatbot-to-agent handoff
Real-time order and customer info access inside the chat

👉Download the App on Shopify

Why You Need a WhatsApp CRM for Shopify?

Shoppers expect instant replies and personalized support. With ChatStudio:

Boost Sales: Help shoppers instantly, upsell/cross-sell products in chat, and close sales faster.
Recover More Carts: Engage users who abandoned their carts with timely WhatsApp nudges + human follow-ups.
Convert COD to Prepaid: Resolve doubts and nudge users to switch to prepaid orders directly in chat.
Improve Retention: Send order reminders, review requests, and reorder prompts – all through WhatsApp.

👉See Hello24ai in Action – Ask For Demo

#6 Key Features of ChatStudio

✉️ One-on-One Live Chat Support: Let sales and support agents manage customer chats in real-time.
🔖 Chatbot to Agent Handoff: Smart automation routes complex queries from bot to human agents.
🌐 Multilingual Support: Talk to customers in their preferred language with built-in language workflows.
⌚ Agent Assignment & Routing: Automatically assign chats based on team, shift, or query type.
📈 Customer & Order Info in Chat: View Shopify order history, cart value, shipping status, and more right inside the chat.
✨ Notes & Tags for Agents: Collaborate better with internal notes, custom tags, and conversation filters.
🛒 Share A Cart: Quickly build and share a customized cart with your customer via WhatsApp, making it easier to complete their purchase.

👉 Explore Your Growth Plans

Built for Growing DTC Brands Using Shopify

Whether you’re a fashion label, skincare startup, electronics store, or home décor brand on Shopify – ChatStudio gives your team the power to:

Turn chats into conversions
Resolve issues instantly
Retain more loyal customers

Plus, no tech team needed. It’s 100% no-code and ready to go in minutes.

👉 Start Your WhatsApp Shop Tonight

Very young and vibrant team, good knowledge about technology and marketing nuances, quick on feet and amazing turnaround times, they look at the customer as their extension and help customers on even weekend when situations warrant.
It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform. The API's were built exclusively and a lot of engineering work has been happening to make this a reality

Hello24’s conversational platform enables Ecovacs to effectively engage our customer base and help improve customer loyalty and lifetime value.

Hello24’s WhatsApp commerce platform enables us to better engage our customers and drive our sales!
Their "Pay-on-WhatsApp" feature has given us 2x more abandoned cart recoveries.