Most FAQ Ever – Can You Add WhatsApp To WordPress? (Answered Now)

📌How to Add Whatsapp Chat Button to WordPress Website?

Adding a WhatsApp chat button to your WordPress website is crucial for quick 24/7 x 365 days customer support and can boost customer engagement by permitting visitors to contact you easily. Here are several methods to do this:

👉Method 1: Using the Hello24ai Plugin

There are several plugins available that can help you add a WhatsApp chat button to your WordPress site. One of the most popular plugins is the “Hello24ai” whatsapp wordpress plugin.

📢How To Do With Steps:

  1. Install the Plugin:
    • Go to your WordPress dashboard.
    • Navigate to Plugins > Add New.
    • Search for “Hello24ai” or Download the plugin [here]
    • Click Install Now and then Activate.
  2. Configure the Plugin:
    • After activation, go to Hello24ai settings.
    • Signup and select a plan (full pricing plans & features here)
    • Use the connect to whatsapp option, enter your WhatsApp number to register on whatsapp API.
    • Later customize the appearance of the button.
    • Configure other settings like position, message templates, etc.
    • Save the changes.
  3. Add the Button to Your Site:
    • Check the box to add the button & it will now appear on your site as per the settings you configured by default.

✅PRO TIP: Hello24ai’s WhatsApp Plugin for WordPress (WooCommerce): The Missing Piece in Your Website

👉Method 2: Manually Adding Code (try this only if you have knowledge about wordpress websites)

If you prefer not to use a plugin (not recommended), you can manually add a WhatsApp chat button by inserting HTML and CSS code

whatsapp wordpress

📢How To Do With Steps:

  1. Add HTML Code:
    • Go to your WordPress dashboard.
    • Navigate to Appearance > Widgets or Appearance > Customize > Widgets.
    • Add a Custom HTML widget to your desired widget area.
    • Insert the following code:
  • Replace ‘yourwhatsappnumber‘ with your actual WhatsApp number (including the country code without any symbols or spaces).
  • Replace ‘path_to_whatsapp_icon‘ with the URL of the WhatsApp icon image you want to use.

2. Add a CSS Code:

  • On your wordpress website go to ‘Appearance‘ > Customize > Additional CSS.
  • Add the following CSS to style & setup click to chat whatsapp wordpress the button:
  • Ensure to adjust the CSS to match your website’s design.

3. Finally Publish All The Changes & Test check the preview or live website:

click to chat for whatsapp wordpress plugin
  • Save and publish your changes.
  • The WhatsApp chat button will now appear on your site – ensure to check.

👉Method 3: Using a Page Builder Tool that is available in the wordpress plugins marketplace.

If you are using a page builder like Elementor or WPBakery, you can add a WhatsApp chat button using their widgets or modules.

📢How To Do With Steps for Elementor:

  1. Edit with Elementor:
    • Go to the page you want to edit and click Edit in Elementor.
  2. Add the Button Widget:
    • Pull and drop a Button widget onto your page.
    • In the button settings, set the Link to https://wa.me/yourwhatsappnumber.
    • Customize the button text and style according to your brand tone.
  3. Save All Changes:
    • Save and publish the page.

📢Some Must Check Additional Tips:

  • Test Thoroughly: Ensure the WhatsApp chat button works correctly on different devices and browsers.
  • Privacy Policy: Inform users about data collection and usage related to WhatsApp chat.
  • WhatsApp Business Account: Consider using a WhatsApp Business account for better management and features.
  • Chatbots: Explore using chatbots to automate responses and improve customer support efficiency.

📌How to send a WhatsApp message from WordPress?

floating whatsapp wordpress plugin

Directly sending WhatsApp messages from your WordPress website to users is not possible without using third-party services or APIs. WhatsApp has strict guidelines about how its platform can be used, and direct integration with WordPress is not permitted.

👉Integrating with a WhatsApp API via Hello24ai

Purpose: Send automated WhatsApp messages based on user actions (e.g., form submission, order confirmation).

How it usually works:

  • Requires technical expertise or a developer.
  • Involves setting up a WhatsApp Business account, obtaining an API key, and integrating it with your WordPress site.
  • Allows for more complex automation and messaging.

📢Recommended option: Book a demo call with an expert team of hello24ai for free setup & onboarding (here)

👉Example use cases:

  1. Send a WhatsApp notification when a new contact form is submitted.
  2. Send a WhatsApp message to a customer when their order is shipped.
click to chat whatsapp wordpress

📌How to create and add a WhatsApp link in WordPress?

The best easiest and most straight forward way to create and add a WhatsApp link in WordPress is via the Meta Business Manager – get a complete how to do step by step process (here).

Now if you find the above steps a bit overwhelming then simply use the below URL to create a whatsapp link:

  • Replace ‘yourwhatsappnumber‘ with your full phone number in international format without any spaces or the “+” symbols (e.g., For a WhatsApp Chatbot number +91 80565 85189, the “+” symbol is not required in the whatsapp URL link.
  • Replace ‘customtext‘ with the message you want to prefill. Encode spaces with %20.

👉An Example:

Now you can add this whatsapp link to a post, website page, or even as an anchor text on the Contact Us page of your wordpress website

✅PRO TIP: No More Confusion! FAQs Answered On The Most Asked Doubts About WhatsApp +WordPress WooCommerce Plugin

📌Is there a WhatsApp plugin for WordPress?

Yes, there are several whatsapp plugins for wordpress websites but the best one still used by 500+ businesses globally is the Hello24ai whatsapp plugin for wordpress.

Hello24.ai is a SaaS company & Meta Tech Partner for the official WhatsApp Business API that enables in conversational commerce integration for Shopify & WooCommerce (WordPress). Here’s a breakdown of what that means:  

  • Conversational commerce: This is a type of e-commerce that focuses on using conversational channels like messaging apps (WhatsApp being a popular example) to interact with customers and facilitate sales.  
  • Platform: Hello24.ai provides a platform that businesses can use to build and manage their conversational commerce strategy specifically on WhatsApp.

👉Here are some key features of Hello24.ai’s platform:

  1. WhatsApp Chatbot Creation: Build chatbots that can automate interactions with customers on WhatsApp.
  2. Customer Segmentation: Group customers based on their interests and purchase history for targeted marketing.
  3. User Engagement Analytics: Track how customers interact with your chatbot and website to improve your strategy.
  4. Centralized Contact Database: Manage all your customer interactions in one place.
  5. Order Management: Process orders received through WhatsApp conversations.  
  6. E-commerce Integration: Connect your Hello24 account with your e-commerce platform (like Shopify) for seamless order management.  
  7. Payment Gateway Integration: Accept payments directly through WhatsApp conversations.

👉In short, Hello24.ai helps B2B2C & D2C businesses leverage the power of WhatsApp to:

  1. Improve customer service: Respond to inquiries quickly and efficiently.
  2. Increase sales: Drive sales through conversational marketing and automated checkout processes.  
  3. Boost customer engagement: Build stronger relationships with customers through personalized interactions.

I hope this explanation clarifies what Hello24.ai is and what it offers.

Do you have any other questions about Hello24.ai’s WhatsApp WordPress capabilities or conversational marketing in specific?