Hello24.ai is a platform that provides cutting-edge WhatsApp marketing software to ecommerce stores globally. The platform is revolutionizing how businesses interact with their customers and drive sales.
In this blog, we will investigate how Hello24.ai’s WhatsApp marketing software is saving ecommerce stores globally.
One of the primary ways that Hello24.ai’s WhatsApp marketing software is saving ecommerce stores globally is by automating marketing campaigns.
Businesses no longer have to spend valuable time and resources manually sending messages to their customers. The platform’s automation features include broadcast message scheduling, Whatsapp chatbot conversational responses, and marketing campaign tracking. Enabling businesses to manage their marketing campaigns more efficiently. And ensure that they reach their mass target audience at the right time.
Another way that Hello24.ai’s WhatsApp marketing software is saving ecommerce stores globally is by providing personalized customer service.
The platform’s WhatsApp chatbot feature enables ecommerce businesses to provide customers with instant responses to their queries, even outside of regular business hours. This helps to improve customer satisfaction and increase loyalty, as customers feel that their needs are being met promptly and efficiently.
In addition, Hello24.ai’s WhatsApp marketing software helps ecommerce stores to increase their sales by providing tools for targeted messaging and promotions.
Businesses can use the platform to send targeted messages to specific customer segments based on their interests, purchase history, and other demographic data. This allows them to tailor their messaging and promotions to each customer’s specific needs, increasing the likelihood of a sale. The hello24.ai platform can help you:-
1️⃣ Recover Abandoned Carts
Recovering abandoned carts is a crucial aspect of ecommerce sales. Abandoned carts occur when a customer adds items to their cart but does not complete the checkout process. This can happen for various reasons, such as unexpected shipping costs, a complicated checkout process, or simply getting distracted.
Recovering abandoned carts can significantly boost ecommerce sales. According to industry research, the average cart abandonment rate is around 70%. However, businesses can recover up to 25% of these abandoned carts by sending targeted messages and reminders to customers.
To recover abandoned carts, businesses can use various strategies. One of the most effective ways is to send personalized messages to customers who have abandoned their carts. These messages can remind customers of the items in their cart and offer incentives like free shipping or a discount code to complete the purchase.
Another way to recover abandoned carts is to simplify the checkout process. Long and complicated checkout processes can often discourage customers from completing their purchases. By streamlining the checkout process and offering multiple payment options, businesses can reduce cart abandonment rates.
Furthermore, offering excellent customer service can also help recover abandoned carts. Providing customers with quick and helpful responses to their queries can help build trust and encourage them to complete their purchases.
2️⃣ Reduce Return To Origin + COD Returns Problems
Reducing return to origin and COD returns problems is crucial for ecommerce businesses to ensure customer satisfaction and minimize losses. One of the ways to achieve this is by providing accurate product descriptions, including detailed images and specifications, to help customers make informed purchase decisions. Additionally, offering flexible return policies and providing prompt customer support can help reduce the number of returns. Moreover, businesses can optimize their delivery processes by using reliable logistics partners and providing real-time order tracking updates to customers. By addressing these issues and focusing on customer satisfaction, ecommerce businesses can minimize the number of return to origin and COD returns problems, ultimately increasing customer loyalty and driving sales.
3️⃣ Solve Stock Sold-Out Issues
Solving stock sold-out issues is crucial for ecommerce businesses to maintain customer satisfaction and avoid missed sales opportunities. One way to address this is by implementing a robust inventory management system that tracks stock levels in real time and automatically updates product availability on the website. Additionally, businesses can set up alerts for low-stock items and implement pre-order options to ensure that customers can still purchase products that are temporarily sold out.
4️⃣ Instant Payment integration via Razorpay for Complete order flow on WhatsApp,
5️⃣ Launch New Offers/Discounts, Share Price drop alerts, and Coupon Codes. etc especially during the festive season,
6️⃣ Run Cost effective Whatsapp Marketing campaigns,
7️⃣ and share product catalogs. etc, thereby helping ecommerce businesses decrease remarketing Google & Facebook Ads Costs by at least 15%.
Hello24.ai’s WhatsApp marketing software is also designed to integrate seamlessly with popular ecommerce platforms like WooCommerce and Shopify. This enables businesses to manage their marketing campaigns and customer interactions from a single platform, improving efficiency and streamlining operations.
Lastly, Hello24.ai’s pricing model is designed to be flexible, affordable, and scalable.
The platform offers a range of pricing options to suit businesses of all sizes, from startups to large enterprises. This makes it possible for even small businesses to take advantage of the platform’s powerful WhatsApp marketing software.
Now, this is how Hello24.ai’s WhatsApp marketing software is transforming the way ecommerce stores interact with their customers and drive sales. The platform’s automation, personalized targeted messaging, and custom integration features are making it easier for businesses to manage their marketing campaigns and provide exceptional customer purchase journeys.
As ecommerce continues to grow globally, Hello24.ai’s platform is becoming an increasingly essential tool for businesses looking to succeed in the digital age. Especially in Europe and Asia.
❇️Pro Tip: Book a demo to figure out the power of our WhatsApp marketing software now