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Contrary to 😵‍💫Confusion: Website 🌐Not Required for ❌WhatsApp API Registration?

Home » WhatsApp Help Centre and FAQ » Contrary to 😵‍💫Confusion: Website 🌐Not Required for ❌WhatsApp API Registration?
picture showing you need a website to register on whatsapp API

Ever felt the frustration of needing a website just to use WhatsApp API for your business?

Yeah, us too. But fear not, entrepreneur extraordinaire!

That website roadblock is not a myth we’re here to help you understand why.

Yes, you must need an active website or at least a landing page that has your business details and is live on your brand’s domain. Since this is a mandatory requirement from Meta to set up your whatsapp API account. Else you will get immediately banned from using whatsapp the minute you complete your registration with hello24ai.

picture showing an a whatsapp account banned because of an invalid website
Source: Meta Business Manager

But having a ✅verified Meta Business Manager Account also doesn’t mean that you can sell any products via WhatsApp. Please check the commerce policy here 🔗 (link). Only if your business complies with their policy will you be able to create an approved catalog and sell on whatsapp shop.

Getting started with the WhatsApp API is all about streamlined communication, not just fancy websites.

📌Here’s the real deal on what you actually need to register on WhatsApp API other than a Website:

  • A Phone Number: This is your dedicated line for WhatsApp chats with customers. Think of it as your Bat-Signal, but for awesome customer service.
  • The Business category to be selected Eg: Education, Food & Grocery, Shopping & Retail, etc.
  • The Display name you need for your whatsapp chatbot/shop profile. 
  • The Time zone where your business is located.
  • Meta (Facebook) Business Manager Account: Because WhatsApp and Facebook are BFFs, you’ll need a verified Facebook Business Manager account (not the green tick) to be the official voice of your business on WhatsApp.
  • Business Solution Provider (BSP) Partner: WhatsApp doesn’t handle individual sign-ups. Think of a BSP or Meta Tech Partner as your WhatsApp guru, guiding you through the process and keeping things tech-smooth.
picture showing the whatsapp chatbot and api account of hello24ai

📌Register on WhatsApp API – Website or Landing Page Atleast?

So, why is a website required? There are two reasons:

  • Website = Credibility Booster from Meta POV: A professional website or landing page showcases your business and makes you look like a total rockstar. While since it is mandatory, it can definitely impress Meta. Also, ensure that you have your business entity name and address details on your website.
  • Website = Communication Powerhouse: The WhatsApp API lets you send messages for things like order updates or appointment reminders (with some restrictions). These messages often include website links for more info or self-service options. And you would need a website if you are into e-commerce specifically to run an order management system since a whatsapp catalog can only be created with a live inventory platform on your Shopify or WooCommerce WordPress website.
✅PRO TIPs: How to create a landing page in 10 easy steps 🔗 (link) or Create a Website in Minutes – Start Creating For Free 🔗 (link)
picture Automated Customer Support and Engagement on whatsapp by hello24ai
Crack the Code: Turbocharge Your 🤳 Customer Engagement Tactics Today

📌The Takeaway:

Don’t let any myth hold you back from WhatsApp glory!

Focus on grabbing a business phone number, setting up your Facebook Business Manager the right way, and finding a stellar BSP partner.

Building a website is still a great idea for any business, but for WhatsApp API, it’s a dealbreaker.

Now go forth and conquer the world (or at least your customer interactions) with the power of WhatsApp!

Want to experience our seamless WhatsApp API registration?

Sign Up Here
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About Hello24.ai

Hello24.ai is conversational commerce platform that helps companies to engage customers on WhatsApp. Our platform enable you to 

  • Double your sales with guided WhatsApp selling
  • Get 10x ROAS on marketing spends
  • Automate customer support queries
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