WhatsApp Help Centre and FAQ - Blog

Articles on Conversational Commerce.

Why Your WhatsApp (Marketing Templates) Broadcast “Messages Are Not Getting Delivered” To Customers?

March 14th, 2024

Hey there, savvy marketers did you know that Meta has rolled out a new rule on Per User Marketing Template Message Limits On WhatsApp? Brace yourselves for a game-changing update in the world of WhatsApp, the powerhouse of messaging apps. As of February 6, 2024, WhatsApp is rolling out a revamp of its marketing template […]


Stuck in the Funnel? Re-Engage Leads with Targeted Drip Campaigns on WhatsApp

February 20th, 2024

Drip, drip, drip… the sound of steady progress, carefully curated information, and nurtured leads all rolled into one powerful whatsapp marketing strategy: drip campaign. But before we delve into its nuances, let’s break down the fundamentals: 📢What is Drip Marketing Campaign? Imagine nurturing your leads like delicate seedlings. Drip marketing does exactly that, delivering a […]


Where to Find, Scan QR Code And Use WhatsApp Web Login Online for Linking Desktop Device?

February 17th, 2024

Welcome to the planet of WhatsApp Web QR Code, if you have never heard of it before – you can scan and use + chat via WhatsApp on your desktop or laptop! Did you know – It’s the perfect solution for seamlessly switching between your phone and computer, allowing you to stay connected no matter […]


Few News You Don’t Know About 🛒Ecommerce Chatbot🤖

January 31st, 2024

Welcome to our blog exploring what is an ecommerce chatbot, its impact on customer experience, and the top examples and benefits of integrating it into your business strategy. Discover how these AI-powered tools are revolutionizing the way customers interact with online stores. What is an 🛍️Ecommerce Chatbot? An ecommerce chatbot is an AI-powered tool that […]


How To Set WhatsApp Auto Reply Message, Also With A Chat Bot?

January 25th, 2024

Creating an auto reply message on WhatsApp chatbot can be helpful for managing messages when you’re unable to respond in real time or to even greet your customer to start a conversation. Here are some frequently asked questions (FAQs) related to WhatsApp auto-reply: 📢What is WhatsApp auto reply message? WhatsApp auto-reply is a feature that […]


Can I Generate a WhatsApp Link or QR Code on Meta (Facebook) Business Manager for Free?

January 23rd, 2024

Yes, you can create or generate a WhatsApp link and QR code on the Meta (Facebook) business manager, or else you can find a quick and free way to generate it with our custom generator tool below👇, and it is Free you do not need any other tool or software from any other third-party platform […]


15 Most FAQs About WhatsApp Chatbot by Our Customers Globally

January 11th, 2024

✅ FAQ 1) What is a WhatsApp chatbot? WhatsApp chatbots are programs designed to simulate conversations with human users over the WhatsApp messaging platform. It leverages artificial intelligence (AI) and natural language processing (NLP) to interpret and respond to user queries and commands in a human-like manner. ✅ FAQ 2) How do WhatsApp chatbots work? […]


What is the WhatsApp API to Send a Broadcast Message & its Delivery Rate?

November 30th, 2023

The WhatsApp API broadcast message delivery rate refers to the speed at which a message send via the WhatsApp API is delivered to a recipient. It is a critical metric for businesses relying on WhatsApp for customer engagement, marketing campaigns, and other communication purposes. The delivery rate on whatsapp broadcast campaigns is normally 80-95% and […]


Do I Have to Pay Per WhatsApp Message WhatsApp API Charges?

November 28th, 2023

Yes, from 1st July 2025, if you are on Meta’s WhatsApp API, you have to pay per message, but to hello24ai it is still pay per conversation. Meta will charge you per message and not per conversation anymore. Important Meta Pricing Update (read more here) – Change From WhatsApp Conversations to Per Message Pricing w.e.f […]


What is the Difference Between Utility and Marketing Messages in WhatsApp?

November 25th, 2023

From the WhatsApp API point of view – conversations (messages) are categorised based on their type which is Marketing, Utility, Authentication, and Service. The name itself speaks about its purpose as well and hence it is priced accordingly per conversation. Now the frequently asked questions are around two main types: utility messages and marketing messages. While […]