WhatsApp Help Centre and FAQ - Blog

Articles on Conversational Commerce.

20+ WhatsApp Quick Replies for Better Customer Service (E-commerce & Non-eCommerce)

July 15th, 2025

You know how it is in today’s fast-paced world, right? Your customers expect instant gratification. When they reach out to your business, whether you’re running an e-commerce store or providing a service, they’re looking for quick, accurate, and truly helpful responses. And that, my friend, is exactly where WhatsApp Quick Replies steps in to save […]


Facebook Business Verification: How To Verify Business on Facebook in 2025

July 9th, 2025

Hey there, business owner! Are you looking to get your Facebook Business Manager account verified for the WhatsApp Business API? Well, you’ve come to the right place. This process is all about confirming that your business is a legitimate, real company. It’s crucial that your business is legally registered and has a proper phone number […]


WhatsApp Web User Guide (2025) For Your Desktop & Browser (Chat on Screen)

July 1st, 2025

Ever found yourself juggling your phone and computer, wishing you could just type out those WhatsApp messages on a proper keyboard? Or perhaps you’re a business owner in the Middle East or Latin America, trying to keep up with customer messages on WhatsApp, Instagram, and Facebook, feeling like you’re constantly playing catch-up? You’re not alone! […]


WhatsApp Web Login: A Complete 2025 Guide [+ Marketing, Chatbot & E-commerce Tips]

June 3rd, 2025

Picture this: you’re juggling multiple tabs and notifications, and suddenly a customer reaches out with a pressing question—without missing a beat, you want to respond right away from your desktop. That’s where a seamless WhatsApp Web login becomes your secret weapon. Whether you prefer scanning a QR code, entering your phone number, or using multi-device […]


How B2B Marketing Teams Can Use WhatsApp to Collect Product Feedback & Client Reviews

April 15th, 2025

Struggling to get feedback from your B2B clients? You’re not alone. Traditional methods like email surveys often go unnoticed, while calls are time-consuming. But there’s a better way — WhatsApp. This guide covers how B2B marketing teams can use WhatsApp to collect valuable feedback and reviews that fuel product improvement, enhance customer experience, and boost […]


Everything You Need to Know About a WhatsApp Form (And How They Can Help Your Business)

April 12th, 2025

Imagine this—you’re running your business, and every day, customers reach out with inquiries, orders, or feedback. But the back-and-forth messaging eats up your time. Wouldn’t it be easier if you could collect all the necessary details in a structured way—without customers having to visit a separate website or fill out lengthy forms? That’s exactly what […]


WhatsApp SMS Bomber Message & Scams: How to Stay Safe and Use WhatsApp Responsibly

April 4th, 2025

WhatsApp is a fantastic way to stay connected, but let’s be real—scammers and spammers are everywhere. If you’ve ever received a weird message from an unknown number, a “too good to be true” offer, or a fake job opportunity, you know exactly what I’m talking about. The good news? You can protect yourself by knowing […]


Everything You Need to Know About WhatsApp Forms (And How They Can Help Your Business)

March 10th, 2025

Imagine this—you’re running your business, and every day, customers reach out with inquiries, orders, or feedback. But the back-and-forth messaging eats up your time and also increases the waiting time for your team to respond, too as well. So, wouldn’t it be easier if you could collect all the necessary details in a structured way—without […]


How to Make Your Customers’ WhatsApp Inbox Engaging with Click-to-WhatsApp Ads

March 5th, 2025

Hey there founder! We know you’re always looking for better ways to connect with your customers—faster, more direct, and more personal. Click-to-WhatsApp ads might just be the tool you need. Imagine this: instead of directing people to a website where they might lose interest, you bring them straight into a one-on-one WhatsApp chat with your […]


Never Chase Payments Collections Again: The Ultimate Guide on How to Use WhatsApp for Effortless Automated Reminders

September 21st, 2024

Tired of the constant chase for overdue payment reminder to customers? We’ve all been there. Whether you’re managing a bustling e-commerce store, overseeing client projects, or handling recurring subscriptions, timely payments are essential for your business’s success. However, sending payment reminders can often feel awkward and time-consuming. Fortunately, there’s a better way. By employing smart […]