WhatsApp Commerce - Blog

Articles on Conversational Commerce.

WhatsApp vs Instagram vs Email: Which Channel Drives the Highest ROI for E-commerce Brands in the Middle East?

May 6th, 2025

Did you know that over 83% of Middle Eastern consumers prefer messaging apps over traditional emails for brand communication? That’s right—digital behavior in the Middle East is shifting fast, and as an e-commerce brand, you’re likely wondering: Where should I focus—WhatsApp, Instagram, or Email—to get the best returns for ecommerce brands in the Middle East? […]


How to Reach Baby Boomers with Online and Offline Marketing: A Guide for Ecommerce Brands

May 3rd, 2025

So, are you an ecommerce founder or digital marketer aiming to grow your brand? Then you can’t afford to overlook the Baby Boomer generation—those born between 1946 and 1964. They control nearly half of the global household wealth, spend over $6.5 trillion annually, and dedicate more than 75% of their media time to digital content. […]


Why WhatsApp Marketing is the #1 Growth Lever for Shopify Stores in the Middle East

May 2nd, 2025

You already know that marketing for shopify ecommerce stores in the Middle East is on fire. As a Shopify store owner or digital marketer, you’ve seen the surge — more orders, more traffic, and yes… more competition. Markets like the UAE, KSA, and Egypt are booming. The region’s ecommerce industry is projected to hit $50 […]


UAE Ecommerce Trends 2025: Why WhatsApp Is the Next Big Thing for Sales and Support

May 1st, 2025

Let’s be real — ecommerce in the UAE is exploding. In fact, experts predict that UAE ecommerce will surpass $10 billion in 2025. That’s massive. But here’s the catch: with that kind of growth, the competition is only going to get tougher. More brands. More noise. More customer expectations. So, you already know this after […]


How Ecommerce Brands in the Middle East Use WhatsApp for Better Customer Service and Cut Support TAT

April 30th, 2025

Let’s be honest — and you already know this about WhatsApp, that if you’re running an ecommerce brand in the Middle East, you know that customer service and support is one of the biggest pain points. You’ve probably seen it firsthand: customers messaging at odd hours asking, “Where is my order?”, or emailing complaints that […]


How Fashion Brands in the Middle East Are Using WhatsApp to Boost Repeat Purchases by 40%+

April 29th, 2025

Fashion ecommerce in the Middle East is booming — but there’s a silent revenue killer: over 70% of customers don’t return after their first purchase. With customer acquisition costs (CAC) soaring and competition increasing, fashion brands across Middle East are realizing that winning once isn’t enough, it’s all about how to increase Customer Lifetime Value […]


Why Top Middle East Ecommerce Founders Are Betting on WhatsApp Sales Channels for Higher ROI and Customer Engagement

April 28th, 2025

In a region where ecommerce is projected to cross about $50 billion by 2025, Middle East founders are rewriting the rules of customer engagement — and WhatsApp is their weapon of choice. With rapid growth across the UAE, Saudi Arabia, Egypt, and beyond, ecommerce brands are mushrooming across industries — fashion, electronics, beauty, food, health, […]


Why WhatsApp Marketing Is Beating Email for Shopify eCommerce Stores in the Middle East (And What to Do About It)

April 26th, 2025

Trust this blog finds you well, if you’re running a Shopify ecommerce store in the Middle East and still relying heavily on email to connect with customers, it’s time to take a hard look at your numbers. Email fatigue is real. WhatsApp is winning. From the UAE to Saudi Arabia, ecommerce founders and digital marketers […]


7 Reasons Your Middle East Shopify Store Is Losing Sales Without Arabic WhatsApp Chatbot

April 25th, 2025

If you’re running a Shopify store in the Middle East, you’ve likely invested countless hours optimizing your product pages, fine-tuning your ads, and analyzing your conversion funnels. But there’s a critical channel you might be overlooking that’s costing you sales every single day: Arabic enabled WhatsApp communication, maybe via a chatbot. As a store owner […]


How Ecommerce Brands in the UAE Can Use WhatsApp Video Marketing to Drive Awareness, Sales & Support

April 24th, 2025

If you’re running an ecommerce business in the United Arab Emirates, chances are your customers are on WhatsApp every day—whether it’s to chat with friends, place an order, or ask about delivery. But what if you could turn those chats into conversions using videos? That’s where WhatsApp video marketing comes in. Combining the personal nature […]