Customer support has become one of the most resource-draining functions for ecommerce businesses. As your store grows, so do the questions: “Where’s my order?”, “How do I return this?”, “Is this product in stock?” — and your team struggles to keep up. Hiring more agents isn’t scalable. Customers now expect lightning-fast, 24/7 support, and brands […]

Every digital marketer has felt the sting: a customer adds items to their cart, reaches the final step… and disappears. The Silent Killer of Ecommerce Revenue? Abandoned carts are one of the biggest profit leaks in ecommerce, quietly draining billions in potential revenue every year. For years, email has been the standard tool for recovery. […]

Are you looking for a game-changer in your marketing strategy? This digital world is on fire with conversation becoming the new currency, replacing attention, and reaching your customers directly and effectively is paramount. While emails and SMS still have their place, there’s one platform that’s rapidly becoming the go-to for immediate, personal, and highly engaging […]

Do you feel like your marketing is falling flat lately? If you’re running an e-commerce store on Shopify in North America, you already know the competition is fierce. Standing out, creating real connections, and converting browsers into buyers—it’s no walk in the park. Maybe your email campaigns aren’t hitting the mark anymore. Maybe SMS feels […]

Hey there! Are you constantly frustrated by low form submission rates? You set up a landing page, design a form, and… crickets. We get it—it’s tough, especially in Latin America, where user behavior doesn’t always align with traditional tools. Here’s the reality: most people in LATAM are mobile-first. They love real-time chats, and they practically […]

Are your marketing messages getting lost in the noise? As a fintech marketer in Latin America, you know better than anyone how fiercely competitive this landscape has become. Traditional email campaigns or generic SMS blasts just don’t cut it anymore—not when your customers expect more relevance, more speed, and more personalization. In a region as […]

Have you ever wondered why WhatsApp feels more like a marketplace in LATAM than just a chat app? With over 80% of people in Brazil and Mexico using it daily, WhatsApp has quietly become the go-to hub for discovery, support, and sales. In this blog, we’ll explore how prompt-driven WhatsApp flows can transform your e‑commerce […]

Well, the Latin American eCommerce boom is happening as you are reading this – But are you truly connecting? Is your e-commerce business in Latin America feeling the heat of intense competition, or worse, seeing customers drop off before converting? Latin America is experiencing an e-commerce explosion. Brazil and Mexico lead the charge, with millions […]

¡Hola, shopify heroes, your timing matters, and you already know it! Picture this: Ana in São Paulo is browsing her phone at 8 PM, looking for a weekend outfit. Meanwhile, your promo message hit her inbox… at 10 AM. It got buried by lunch. This is where timing turns into treasure. With the right message […]

If you own a business in Latin America—whether it’s a retail shop, a restaurant, a service-based business, or even a growing online brand—you already know how much the customer journey has changed. Today, people want answers instantly, they shop outside of business hours, and they expect convenience with every interaction. But here’s the problem: traditional […]