Hey there, digital marketer! Ever wonder what happens after someone clicks on your ad or lands on your website? They’ve shown interest, but now they’re at a critical juncture: purchase consideration. This is where they weigh their options and decide whether to take the plunge and buy. It’s your moment to shine—and it’s where your marketing expertise can truly make a difference.
Imagine your potential customers are standing at a crossroads, carefully evaluating their choices. This is where your strategies come into play, guiding them from mere interest to a firm decision to purchase. It’s not just about getting their attention; it’s about making them feel confident in their choice to go with your brand.
In this blog post, we’re diving deep into how you can influence this crucial stage. From crafting irresistible content and leveraging social proof to personalizing their journey, you’ll discover practical tips and tricks to boost your purchase consideration.
Ready to transform those clicks into committed customers?
Let’s unlock the secrets together and elevate your marketing game to new heights. But before that let’s go one step at a time.
📌 What is Purchase Consideration?
Purchase consideration is the process by which a customer evaluates a product or service before making a purchase decision. It involves weighing the perceived benefits, drawbacks, and value of a product against competing alternatives.
Here are some key factors that influence purchase consideration:
- 👉Product features and benefits: How well does the product meet your customer’s needs and preferences?
- 👉Price: Is your product priced competitively compared to similar offerings?
- 👉Brand reputation: Does your customer trust and respect your brand?
- 👉Customer reviews and ratings: What do other customers say about your product?
- 👉Marketing and advertising: How effectively has your product been promoted?
- 👉Personal preferences and values: Does the product align with your customer’s individual tastes and beliefs?
📌 How can eCommerce Businesses Increase or Boost their Product Purchase Consideration in the minds of their customers?
1️⃣ Personalize their shopping experience: Imagine landing on a website that feels like it “gets” you. By offering personalized recommendations based on what your customers have browsed or bought before, you can show them the products they’re most likely to love. It’s all about making the shopping journey feel tailored just for them.
2️⃣ Let your happy customers do the talking: Nothing builds trust like genuine customer reviews and testimonials. When people see real feedback from other buyers, it’s easier for them to picture themselves enjoying your products too. Be sure to showcase those glowing reviews to create confidence.
3️⃣ Be crystal clear about your products: The more information your customers have, the easier it is for them to make decisions. High-quality photos, detailed descriptions, and videos showing the product in action can help them get a full understanding of what you’re offering—no guesswork needed.
4️⃣ Create urgency with limited-time deals: Sometimes, all it takes to nudge someone toward a decision is a good offer. Flash sales, exclusive discounts, or bundles can create that sense of urgency that encourages them to act quickly before they miss out.
5️⃣ Show them how others love your products: People trust people. When you share social proof—whether through user-generated content or influencer shoutouts—you give potential buyers a real-world example of how your products can fit into their lives. Seeing others engage with your products can spark their own interest.
6️⃣ Stay top-of-mind with remarketing: Ever had a product you loved but forgot about? Don’t let that happen to your customers. With remarketing ads, you can gently remind them of the great items they were looking at and bring them back for a second look.
7️⃣ Let them try before they buy: Offering free samples or trials is like giving your customers a taste of what they could experience. When they get to interact with your product firsthand, they’re much more likely to consider making a purchase.
8️⃣ Be there when they have questions: Sometimes, a little uncertainty can stand between a customer and a purchase. By providing easy access to FAQs, live chat, or even WhatsApp support, you can quickly answer any concerns they might have and help them feel confident about moving forward.
9️⃣ Reward them for sticking with you: Loyalty programs or reward points can encourage customers to keep coming back. The more they engage with your brand, the more they’ll start to consider your products for their next purchase.
🔟 Educate and inspire with content: Don’t just sell—teach. By creating blog posts, guides, or videos that explain the value of your products, you can help your customers see how your offerings fit into their lives. The more they learn, the more they’ll consider your products when the time is right.
📌 So then, How can eCommerce Businesses increase or boost their Product Purchase Consideration in the Minds of their Customers with WhatsApp marketing?
To increase product purchase consideration with WhatsApp marketing, ecommerce businesses can take advantage of the platform’s direct and personal communication style. Here’s how you can use WhatsApp to keep your products top-of-mind and guide your customers toward making a purchase:
1️⃣ Tailored Product Suggestions: Imagine receiving a message that feels like it was crafted just for you. By sending personalized product recommendations based on what your customers have previously viewed or purchased, you can make them feel special and keep your products in their minds. A simple “We thought you’d love this!” can work wonders.
2️⃣ Exclusive Discounts & VIP Offers: There’s nothing like the feeling of being in the know. Send your WhatsApp subscribers exclusive offers or flash sales that they can’t get anywhere else. By creating that “special access” vibe, you spark excitement and make it hard for them to resist considering your products.
3️⃣ Engaging Product Demos & How-to Videos: Show, don’t just tell! Share product demos, unboxings, or how-to videos directly through WhatsApp. These visual experiences can make your products come to life, giving your customers the confidence to imagine them in their hands—and in their carts.
4️⃣ Share Customer Stories & Social Proof: People trust people. Highlight rave reviews, glowing testimonials, or user-generated content that shows your products in action. When customers see others enjoying your products, it adds credibility and nudges them toward making a decision.
5️⃣ Abandoned Cart Reminders with a Twist: Sometimes, life gets in the way, and carts get abandoned. Use WhatsApp to send a friendly, engaging reminder—something like “Don’t miss out on your favorite picks!”—to bring them back and get them thinking about your products again.
6️⃣ Interactive Polls & Surveys: Get your customers involved by sending out fun, quick polls or surveys through WhatsApp. Ask them about their favorite styles, upcoming trends they’re excited about, or even feedback on new product ideas. It’s a great way to engage them and keep your products at the forefront of their minds.
7️⃣ Instant, Human-Centered Support: There’s nothing more reassuring than having a quick answer to a question when you’re on the verge of buying. Offer real-time customer support via WhatsApp to resolve any doubts or hesitations. Whether it’s about product features, delivery times, or return policies, fast and helpful answers can be the final push they need.
8️⃣ Sneak Peeks & Early Access to New Products: Everyone loves being first in line. Use WhatsApp to offer sneak peeks or early access to upcoming products or collections. When customers feel like they’re part of an exclusive club, they’ll be more likely to consider your products.
9️⃣ Keep the Love Alive Post-Purchase: The conversation shouldn’t end after the sale. Follow up with helpful tips, product care advice, or personalized recommendations for complementary products. This not only enriches their experience but keeps your brand fresh in their minds for future purchases.
🔟 Seasonal Surprises & Festive Promotions: Use WhatsApp to send festive offers or special holiday bundles. Timely messages during busy shopping periods can captivate your customers and encourage them to consider your products as part of their seasonal shopping spree.
📌Wrap-Up: Elevate Your Purchase Consideration Strategy With WhatsApp Marketing
As we’ve explored, mastering the purchase consideration stage is all about engaging your audience with tailored, compelling experiences that drive them from curiosity to commitment. By focusing on personalized recommendations, showcasing authentic social proof, and offering clear, valuable information, you can effectively guide your customers toward making a purchase.
But why stop here?
To truly revolutionize your approach and see these strategies in action, consider taking the next step. Book a demo with the ecommerce experts at Hello24.ai and witness how our cutting-edge WhatsApp marketing automation software can transform your purchase consideration process. Our team will walk you through live examples of how automation can streamline your marketing efforts, enhance customer engagement, and ultimately drive conversions.
Ready to see how it all works?
Schedule your demo today and start turning more clicks into loyal customers with Hello24.ai!