Hello24ai and LimeChat are conversational 💬 commerce platforms that offer a range of features to support sales, marketing, and customer service on WhatsApp.

While each platform boasts🚀 unique features, functionalities, and pricing structures, making it essential to delve into a detailed comparison to determine which one aligns better with your specific needs.

Let’s explore both Hello24.ai and LimeChat, shedding light on which might be the superior choice for your endeavors!

📢What are the features of Hello24ai and LimeChat?

Hello24.ai Basic Features

Offers integrations with eCommerce platforms – Shopify, WooCommerce, etc and payment gateways (Razorpay) to improve revenue, re-engage or recover abandoned carts, re-order, get reviews, share products, and take orders on WhatsApp. Provides the ability to automate cross-sell and re-sell campaigns, reduce customer support costs through chatbot automation, and manage orders.

LimeChat Basic Features

Provides a complete WhatsApp commerce solution with AI-driven analytics, smart customer segmentation, and unlimited automation rules. Offers features such as order management, e-commerce site integrations, payments, and chatbot automation to improve customer engagement and sales.

📢Hello24ai and LimeChat Pricing Plans?

Hello24.ai Pricing

Offers affordable pricing such as Growth, Pro, and Enterprise with the option to ask-for-a-yearly plan for attractive discounts. The prices range from $40/month to $75/month (INR 3000/month to INR 6000/month), plus has 5000 to 25000 conversations free* per month. The prices are exclusive of WhatsApp charges and local taxes. These plans are tailored for rapidly growing brands (especially e-commerce businesses) or businesses that are aiming to skyrocket sales and run continuous marketing campaigns on whatsapp.

LimeChat Pricing

Offers various plans such as Growth, Pro, and Enterprise, with additional charges for WhatsApp conversations. The prices are on the higher side ranging from $199/month to $599/month, and the plans are tailored for scaling businesses/companies.

📢The PRO plans for Hello24ai and LimeChat offer distinct features tailored to support different business needs.

“Hello24ai PRO Plan”

• Unique Features:
  • Unlimited messages per broadcast.
  • Auto customer segmentation based on order attributes.
  • Custom integrations with other tools and services such as CRM, helpdesk, or payment systems.
  • Quick integration with Shopify, WooCommerce, Razorpay, Judge.me etc.
  • Centralized contact databases.
  • Chatbot automation for 24/7 customer inquiries handling
  • Upto 15 agent logins without any additional costs.
  • Direct Client Support & Instant Onboarding via WhatsApp
  • Broadcast engagement, Agent Chat Studio, New User, Abandoned Cart, COD to Prepaid analytics dashboard.
  • QR code-based chat automation and Lead qualification & Customer Survey Forms on WhatsApp
  • Zero Setup & Onboarding Charges

“Limechat PRO Plan”

• Unique Features:
  • 5K support tickets per month.
  • All support channels — FB, IG, WhatsApp, Live Chat, Email.
  • Pre-Configured AI Workflows for Purchase.
  • Unlimited contacts, agents, and WhatsApp Outbounds.
  • WhatsApp API costs (including costs for Business-Initiated Conversations and User-Initiated separate from the LimeChat charges)

What are the Top Customer Reviews for hello24ai?

Disclaimer: Direct Meta conversation charges apply. Please note that the product comparison mentioned above is done on specific objectives from an overall product point of view and can change from time to time as per new releases by both businesses.

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